Privacy Policy

1.1 Information You Provide: When you purchase a training plan or contact us:

• Name and email address
• Payment information (processed securely through Paddle, our payment provider)
• Training level test results (if you choose to take the test)
• Messages you send us through the contact form

1.2 Information Automatically Collected: When you visit our website, we may collect limited technical information such as IP address, browser type, and device information. Analytics-related data such as pages visited and time spent on site is only collected if you consent to analytics cookies.

1.3 Payment Processing: We do not store or handle your credit card or payment details. All payment information is processed securely by Paddle, our authorized payment processor.

We process your personal data based on the following legal grounds:

2.1 Contract Performance: We need your information to deliver the training plan you purchased.

2.2 Legitimate Interests: To improve our services, prevent fraud, and ensure website security.

2.3 Legal Obligations: To comply with tax laws and maintain financial records.

2.4 Consent: We rely on your consent for optional features such as analytics cookies and, if introduced in the future, newsletter subscriptions or similar communications.

We use your information to:

• Process your training plan purchase
• Send you the training plan via email
• Respond to your questions through the contact form
• Send important updates about your purchase (like download links)
• Improve our website and training plans
• Comply with legal and tax obligations

4.1 Service Providers: We only share your data with essential services:

• Payment processor (Paddle) - to process your payment
• Email service - to send you the training plan
• Web hosting - to keep the website running

4.2 Legal Requirements: We may disclose information if required by law or court order.

5.1 How We Protect Your Data:

• SSL encryption for all data transmission
• Secure payment processing (we never see your card details)
• Regular security updates
• Limited access to personal data

5.2 Data Breach: In the unlikely event of a data breach, we will notify you and relevant authorities within 72 hours as required by GDPR.

6.1 Purchase Information: We keep your purchase details indefinitely so you can always access your training plan (it's yours forever!).

6.2 Financial Records: Invoices and payment records are kept for 7 years to comply with German tax laws.

6.3 Contact Messages: We keep support inquiries for up to 2 years after resolution.

6.4 Test Results: If you take the fitness test, we don't store the results unless you choose to save them with a purchase.

7.1 Access: Request a copy of the personal data we have about you.

7.2 Correction: Ask us to correct any inaccurate information.

7.3 Deletion: Request deletion of your data (except what we legally must keep, like invoices).

7.4 Portability: Receive your data in a format you can transfer elsewhere.

7.5 Object: Object to certain types of processing.

7.6 Restriction: Request we limit how we use your data.

To exercise any of these rights, simply contact us through our contact page. We'll respond within 30 days.

8.1 We Welcome Everyone: Fastrix is available worldwide. Whether you're in Europe, America, Asia, or anywhere else, you can purchase our training plans.

8.2 Data Location: Our servers are located in the European Union, ensuring high data protection standards for all users.

8.3 Currency: Prices are shown in Euros, but payment processors automatically handle currency conversion.

9.1 Minimum Age: Fastrix is intended for users aged 16 and above.

9.2 Under 18: If you're under 18, please ensure you have parental consent before purchasing.

9.3 Children's Data: We don't knowingly collect data from children under 16. If we discover we have, we'll delete it immediately.

10.1 What are cookies: Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors interact with the site.

10.2 Analytics cookies: Fastrix uses analytics cookies provided by Google Analytics to understand how visitors use the website. These cookies may collect information such as pages visited, time spent on the website, device type, browser type, and approximate geographic region.

10.3 Consent: Analytics cookies are only activated after you provide consent through our cookie banner. You can choose to accept or reject these cookies.

10.4 Third-party analytics provider: We may use Google Analytics, a service provided by Google LLC, to process analytics data in accordance with its own Privacy Policy.

10.5 Managing cookies: You can change your cookie preferences by clearing your browser's local storage or cookies and revisiting the website.

10.6 Payment processing: When you make a purchase, you are redirected to our secure payment provider (Paddle), which may use its own cookies according to its own Privacy Policy.

We may update this Privacy Policy as we add new features to Fastrix. When we make significant changes, we'll notify you by email and update the "Last updated" date at the top of this page.

12.1 Questions? If you have any questions about this Privacy Policy or how we handle your data, please reach out through our contact page.

12.2 Response Time: We personally read and respond to all privacy inquiries within 48 hours.

12.3 Complaints: If you're not satisfied with how we handle your data, you have the right to file a complaint with the data protection authority in Hesse, Germany: